Policies
Returns & Refund Policy
Last updated November 5, 2026
Because our products are sealed research materials whose integrity depends on handling and storage, we cannot accept returns of products that have left our control, except as described below.
1. Cancellations
You can cancel an order for a full refund any time before it ships. Email info@revivifyyou.com with your order number.
2. Damaged, incorrect or missing items
If an item arrives damaged, is not what you ordered, or is missing, email info@revivifyyou.com within 7 days of delivery with your order number and photos. We will send a replacement or issue a refund for the affected items, and we may ask you to return the item first.
3. Non-returnable items
Opened, unsealed, reconstituted or improperly stored vials cannot be returned or refunded, and we do not accept returns of correctly delivered, undamaged products.
4. How refunds are issued
Approved refunds go back to the original payment method. Depending on your bank or card issuer, it can take several business days for the refund to appear.
Contact
Revivify, 9224 E. Karen Dr., Scottsdale, AZ 85260
info@revivifyyou.com · (949) 400-9255