Policies
Shipping Policy
Last updated November 5, 2026
Orders ship from Scottsdale, AZ to addresses in the United States.
1. Processing
Orders are packed after payment is confirmed. Orders confirmed on a weekend or holiday are processed the next business day. If an item is unavailable, we contact you before shipping.
2. Shipping cost and options
Shipping cost and available options are shown at checkout, or confirmed by email with your order while online checkout is not yet open.
3. Tracking
Every order ships with tracking. The tracking number is emailed when your order leaves us.
4. Packaging
Vials are sealed and packed in protective packaging. Lyophilized products are stable sealed in transit; store them as stated on the product page once received.
5. Address accuracy
Please check your shipping address before confirming. We are not responsible for orders delivered to an incorrect address you provided; contact us right away if you spot an error.
6. Lost or damaged packages
If tracking shows no movement for several business days, or a package arrives damaged, email info@revivifyyou.com with your order number and photos of any damage within 7 days of the delivery date, and we will work with the carrier on a replacement or refund.
Contact
Revivify, 9224 E. Karen Dr., Scottsdale, AZ 85260
info@revivifyyou.com · (949) 400-9255